WHY MARK 100

While Hospitality management is usually aware that potential for improvement must exist within specific areas of their Property, they rarely have the time or resources to undertake a totally objective review of their own operational performance.  Unlike Property management, Corporate management can make an objective review of their Properties, but their responsibilities are even more widespread than those at the Property level, thus allowing them less time to take on such a project.casino consultant

Frequently, “fire fighting” techniques are applied by management to specific problem areas with only temporary results.  Unless all the related factors are taken into consideration, and a systematic approach applied, even the most enlightened management has difficulty in achieving, and maintaining improved performance and profitability.

MARK 100 will provide the necessary expertise and resources to conduct an objective assessment of your property’s operations. 

From this assessment we will develop:

casino consultant
Forecasting and planning methodologies
casino consultant
Systems flow analyses
casino consultant
Productivity improvement systems
casino consultant
Service and quality improvement systems
casino consultant
Management and supervisory follow-up tools
casino consultant
Employee and Guest Surveys
casino consultant
Position-specific training tools

The objective of the MARK 100 programs is to design and implement forecast, planning, and control systems to meet the demand and delivery requirements of the Guests.  MARK 100 will also measure Guest Satisfaction and Employee feedback.  This is achieved through our consulting assignments and the ongoing use of the SMART Staff System, the SMART Table Games System, and the SMART Survey System.  These tools, therefore, enable management to coordinate the Property’s resources to produce quality levels of service in the most cost effective manner.

All Rights Reserved Mark 100 LLC.